Important information for buyers

Shipping & Delivery

Cash On Delivery by courier in Kiev (in cash) Our couriers will deliver your order in Kiev during the agreed with the manager. Cost of order in this case, the value of the goods shown on the site plus:

  • Delivery to Kiev: Shop – Doors – 50 UAH.
  • Delivery to the suburbs: Shop – Doors – 10 UAH/km from CPR.
  • Shipping in excess of 3000 UAH to Kiev for free.

To order goods delivery to Ukraine should:

  • receive fax or e-mail an invoice for payment of the goods (shipping costs not included in the account);
  • pay for the bank (note – between the invoice and transfer money to our account is held for several hours);
  • immediately after receiving the money we send the ordered item via your chosen service delivery and inform you all necessary information: date of delivery and receipt of mail in your city;
  • then you can get a package, showing your passport and paying the cost of shipping and insurance in accordance with the tariffs of the carrier company.

List of Companies carriers:

  • Night Express
  • UCMJ

The delivery of commercial services: about 2 days.

Returns & Replacements

Claims for quality and quantity of goods as well as on return, you may present at the time of delivery and receipt of goods, but will be required to pay the courier for the delivery of cash in national currency of Ukraine. After taking delivery, the claims are not considered.

The quality of our product we guarantee.

Ordering

Shop vinolioub.com.ua accepts orders 24 hours a day, a basket of orders, as well as by telephone: Monday to Saturday from 9:00 to 20:00. We will contact you using the specified contact information to confirm your placed order and clarify the method and time of receipt of goods ordered. Shipping shop performed daily (from 9:00 to 18:00), except Saturdays and Sundays. Our managers daily check product availability in stock and mark those items that are not available.

Privacy & Security

Security and guarantees delivery to Ukraine: Payment for orders to the invoice to our bank account. Necessary for money transfer details (company “Vinolioub” – an officially registered business entity) are indicated in the invoice. Guarantees the integrity of the goods for delivery provided either by our courier, or service dostaki goods in Ukraine. In the case of delivery to Ukraine, our merchandise is insured.

Payment, Pricing & Promotions

Payment for purchase through the store (cash) In this case, you pay a shop assistant or manager directly in the store and the cost of the order in this case, the value of the goods shown on the site. Cash On Delivery by courier in Kiev (in cash) Our couriers will deliver your order in Kiev during the agreed with the manager. Cost of order in this case, the value of the goods shown on the site plus:

  • Delivery to Kiev: Shop – Doors – 50 UAH.
  • Delivery to the suburbs: Shop – Doors – 10 UAH/km from CPR.

Payment for organizations by bank transfer. It is equally easy to implement payment by bank transfer. We are open to cooperation with both the payers of VAT, as well as with companies to non-paying VAT, as well as physical persons from other cities. If you opt to pay by bank transfer, manager of the company “Vinolyub” will give you an invoice for payment for goods and immediately after the transfer of value we deliver the selected item. It is also possible to get paid for their own products in our office. When ordering goods from another city, you will need to provide additional information: who serves the payer (name or name of organization), telephone number, fax number and email address.

Stock

Our company is constantly concerned about their customers and conducts regular discounts and actions. For all the shares and discount watch on our site www.vinolioub.com.ua At present, there are discounts for:

  • 5% discount for all orders made online
  • 10% OFF on orders over UAH 1000!
  • Free shipping on orders over UAH 3000.

Attention!

Warning: In order to avoid situations where the contact details at the order were not correct or manager could not get through to you, or simply failed in the computer when you send your order, please feel free to clarify by phone our online shop +38 (044) 502-83-12 at what stage is your order. If you still were not satisfied or satisfied with the service, you can send your suggestions at info@vinolioub.com.ua Thank you for your understanding!